Postage and return

Claims can be by phone or by writing to us. We should receive them after maximum 8 days from the date of delivery. Returns can accepted if done in a maximum of 8 days, with our prior agreement. Products must be returned in its original packaging. By default, items ordered will be due. Returns done in a different way will not be considered. In case of any fault in the goods delivered, to be taken into account, the customer must contact us within 48 hours from delivery, inform the carrier about the problem, notify the type of problem to us and not put any impediment to verify it.

PLANETA VERD
Apartado de correos 62
25700 la Seu D'Urgell
España