Privacy Policy

Regulation (EU) 2016/679 on the protection of personal data outlines a new approach to the regulation and processing of personal data. We have reviewed and adapted our privacy policy to the new requirements, and we want to offer more information and transparency on how we process personal data.


Planeta Verd, with corporate tax no. NRT L-708388-L, is responsible for processing the personal data of website users and customers, as well as handling any data gathered via the website.


Planeta Verd informs website users about its personal data protection and processing policy for user and customer data gathered during browsing or when making purchases via the website.


Purpose of data processing.

Your personal data is gathered in order to process the orders made on the website.

Any data you provide us via the forms on the website, will be processed and governed by the same privacy policy.

The operations, management and technical procedures carried out, in either an automated or non-automated way, in order to gather, store, modify, transfer or otherwise handle personal data, are considered as processing personal data.

Planeta Verd will process personal data in a lawful, loyal, transparent, adequate, pertinent, limited, exact and updated manner.


Data gathered to provide a service

The personal data provided in order to receive a service will be the minimum required to draw up a contract and to offer you the services you require, and any data required for compliance with legal obligations.

This data will be held for the legally established periods of time.


Data gathered on website forms.

The personal data gathered on website forms is used to send commercial information about our products and services.

In this case, data processing is legitimised by the express consent given when accepting that the information provided on the form will be sent to us.


Exercise of rights

In accordance with the rights conferred by Regulation (EU) 2016/679 on the protection of personal data, you may exercise the rights of access, rectification, limitation of treatment, suppression, portability and opposition to the treatment of your data by sending a letter to the postal address indicated below, or by sending an email to [email protected].

In order to exercise these rights, users must identify themselves with their national ID card or similar.


Data recipients

Planeta Verd informs users that their personal data will not be shared with third parties, unless there is a legal obligation to share the data or when the provision of a service entails the need for a contractual relationship with a data processor. In the latter case, the recipients of your data could for example be the transport companies in charge of delivering goods.


Planeta Verd has strict criteria in place for choosing data processors, and signs a contract with each of them to ensure they comply with and enforce data protection obligations.


Changes to data

Unless you tell us otherwise, we understand that your data has not changed and that you agree to notify us of any changes.


If you wish to make a complaint, please contact [email protected]. You can also contact the Spanish Data Protection Agency at